Mental Capacity and Housing
2025-11-06 13:00 - 14:15 (Europe/London)
Looking at mental capacity in housing cases including litigation capacity, injunction capacity, the CPR; who has power to do what on behalf of persons lacking capacity.
Puja Desai
An associate solicitor, Puja specialises in a wide range of aspects relating to the Court of Protection and Mental Capacity Act 2005. Many of her clients lack capacity to make decisions for themselves due to dementia, brain injury, autism, learning difficulties, hoarding disorder or other mental health issues. She also assists our housing team with advice on all mental capacity related issues.
Puja has extensive experience of making deputyship applications (both finances and welfare), statutory will applications, gifting applications, removal of deputy applications, representing family members in Court of Protection welfare proceedings, providing general advice in relation to the Court of Protection, capacity related issues and Deprivation of Liberty Orders (DOLs). She has recently been recognised in the Legal 500 Directory as a key lawyer whilst the team is acknowledged as a tier 2 firm.
Helen Tucker
Helen Tucker is one of 4 partners leading our large housing management team in our Birmingham and Manchester offices and heads up the Birmingham based housing litigation team.
With over 30 years’ experience in social housing, Helen continues to provide specialist advice to social landlords as well as charities and housing co-operatives on all types of housing-related litigation and advice relating to tenants, licensees and leaseholders. This includes reviewing policies and procedures, delivering training and assisting landlords with managing unreasonable or serial complainers as well as regular county court advocacy and case management.
Ranked as a Band 1 social housing lawyer in Chambers legal directory for many years, Helen has also run numerous appeal cases on leading housing law issues.
A previous SHLA national committee member, Helen also sits as a Deputy District Judge in the Midlands’ circuit, appointed in 2021 and is a trustee of a small international children’s charity.
Non-Members – £20.00 (once registered you will be sent an invoice)
REGISTER YOUR PLACE HERE

The Housing Ombudsman
2025-11-13 13:00 - 14:00
The Housing Ombudsman Service (“HO”) was first established by the Housing Act 1996. The powers of the HO were increased by the Social Housing (Regulation) Act 2023. The current 2024 HO Scheme was made under the SH(R)A 2025 and replaced the previous Scheme.
In this Webinar Imran Mustak (of L&Q ) and Nick Grundy KC (of Five Paper) will explain and discuss the HO’s powers under the HO Scheme 2024 and, relying on their experience, give guidance as to how Housing Associations and LHAs can best respond to complaints that the HO is considering.
Speakers:
Imran Mustak (of L&Q )
Nick Grundy KC (of Five Paper)
Non-Members – £20.00 (once registered you will be sent an invoice)
REGISTER YOUR PLACE HERE

The Relief Duty
2025-11-19 13:00 - 14:00
The relief duty was introduced to local authorities’ homelessness duties in 2017 by the Homelessness Reduction Act 2017. It is a duty to take reasonable steps to help secure that suitable accommodation becomes available for an applicant’s occupation for at least six months. The duty applies in respect of all persons who are homeless and eligible for assistance.
In this seminar Millie and Michael will look at when the duty arises, how authorities can bring it to an end, its interaction with other homelessness provisions, and the latest developments in the case law.
Members – Free
Non-Members – £20.00 (once registered you will be sent an invoice)
REGISTER YOUR PLACE HERE

Housing Mediation Protocol
2025-11-19 17:00 - 18:30
SHLA Midlands Region are pleased to invite you to join them for an in-person event on Housing Mediation Protocol.
We are pleased to invite you to our upcoming event on the 19th of November, which will be hosted at the offices of Anthony Collins in Birmingham. This event will feature Tom Russell, Mediator at St Ives Chambers, as the keynote speaker.
Tom Russell, has 30 years of experience in litigation, having worked as a solicitor from 1995 to 2004, and as a self-employed barrister since then. Since 2007, he has also been practising as a mediator and has led over 150 mediation sessions. At this stage of his career, Tom is focusing more on mediation, which he considers to be the optimal form of dispute resolution.
The event will focus on the Housing Mediation Protocol, a framework created by Tom Russell, working in partnership with solicitors, to facilitate the negotiated resolution of housing-related disputes. This voluntary protocol aims to help clients resolve issues in housing cases such as disrepair complaints, rent arrears, anti-social behaviour, and more, while avoiding the costs and uncertainties of litigation.
Tom will guide us through the various stages of the protocol, including the opportunity for early fixed-price mediation, the chance to engage in ongoing mediations with the same mediator, and how it can help resolve disputes efficiently and amicably.
We encourage all members to attend this insightful session, which will be followed by networking drinks and food, providing a great opportunity to connect with fellow professionals.
Join us for this in-person event including networking and refreshments, kindly hosted by Anthony Collins, 134 Edmund Street, Birmingham B3 2ES.
Members – £5.00
Non-Members – £15.00
If you would prefer to be invoiced, please email info@shla.org.uk.
Please note – tickets for this event are transferable but not refundable if cancellation is within 3 days of the event.

Housing Mediation Protocol
Housing Mediation Protocol

Your details

Full name
*

Organisation
*

Position
*

Email
*

Dietaries/allergies
*

SHLA Member
*

Yes

No

No, please send details of membershipNo, please send details of membership

Select tickets

SHLA Member Tickets (£5.00)

Select number of tickets required

Member sub total

£

Non- Member Tickets (£15.00)

Select number of tickets required

Non member sub total

£

Additional Ticket details

Full name

Organisation

Position

Email

Dietaries/allergies

SHLA Member

Yes

No

No, please send details of membershipNo, please send details of membership

Payment

Total due

£

Card details

Submit

Start Over

If you are human, leave this field blank.

Risks and Rewards of AI Use in Social Housing
2025-11-27 13:00 - 14:00
This webinar will explore the legal and ethical dimensions of using artificial intelligence (AI) in the social housing sector. After a brief overview of how AI models work and their inherent strengths and limitations, the panellists will describe some of the ways social housing providers are using AI and the benefits that AI can have for providers, tenants, and other stakeholders. The conversation will then turn towards some words of caution about the risks of AI use, including those relating to fairness, transparency, and data privacy. The event will conclude with an opportunity for participants to ask questions of the panellists.
Speakers:
Joanna Bouloux
Joanna specialises in advising on a range of corporate and commercial work including joint ventures, acquisitions and disposals, IT and commercial contracts.
Joanna has a particular focus on joint ventures in the real estate sector which ranges from advising housing association clients to developers and local authorities.
Joanna also advises on a wide range of IT contracts, regularly advising both suppliers and customers of IT solutions. She regularly drafts and negotiates both standard terms and bespoke agreements, support and managed service agreements. In addition, she provides commercial and IT support on wider corporate transactions.
Brendan Bernicker
Brendan Bernicker is a practising lawyer in the United States and a barrister in England & Wales (not currently practising). He represents technology businesses in disputes and advises them on a range of issues, including those relating to the development and use of artificially intelligent systems. Brendan previously worked as a civil rights appellate litigator at the MacArthur Justice Center and was a visiting assistant professor at Penn State University, where he taught the law school’s first AI course and two public law courses. Brendan holds a JD from Yale Law School and both an MA in Political Science and a BA in Philosophy from Penn State. In addition to his legal practice, Brendan works as a full-stack software developer building custom software for enterprise clients.
John Fitzsimons
John Fitzsimons is a versatile junior barrister who maintains a deliberately diverse practice encompassing data protection/information law, planning/environmental law, inquests/inquiries and general public and regulatory law. He is regularly instructed by a wide variety of public and private clients and is ranked in Legal 500 as a leading junior.
As well as his work at the Bar, John sits as a non-executive director on the board of Innisfree Housing Association and regularly provides data protection training on behalf of PDP Training to a range of data protection and privacy professionals in both the UK and Ireland.
REGISTER HERE

All change: the Homelessness and Social Housing Allocation (Wales) Bill
2025-12-05 13:00 - 14:00
Liz Davies KC, Garden Court Chambers
Liz Davies KC is a barrister specialising in housing and homelessness law at Garden Court Chambers. She is a co-author of Housing Allocation and Homelessness: Law and Practice (Luba, Davies, Johnston, Bano & Ahluwalia, LexisNexis, 2025, 7th edn) and of Domestic Abuse and Housing (LAG, forthcoming). She also co-authors the monthly column Recent Developments in Housing Law in Legal Action magazine, with Sam Madge-Wyld. She is instructed by Southall Black Sisters and others in the Covid Inquiry, on issues of domestic abuse.
Legal 500 describes her as “the leading barrister on homelessness law and superb with clients”. Chambers & Partners says “her level of expertise is only matched by her passion for fighting for an individual’s right to justice”.
Lee Russell, Partner of Housing Management & Property Litigation at Devonshires
Lee was one of the first solicitors to qualify as part of the Solicitors Regulation Authority’s fully qualifying law degree. He was one of the youngest qualifying solicitors at the time.
Lee advises on all aspects of housing management and property litigation, regularly advising private organisations, land owners, developers, investors, charities, local authorities and some of the largest providers of social housing in the United Kingdom.
Lee’s specialism in complex dispute resolution, both in and out of court, sits alongside his extensive experience in advising on non-contentious policy and procedure in addition to regulatory matters. Lee has a developed specialism in fire safety issues and property litigation aspects to contentious construction disputes.
Lee also deals with broader property litigation matters including adverse possession, service charge issues, lease disputes, trespass, restrictive covenants/easements and boundary issues. Lee leads our dedicated Wales team, advising registered social landlords on all aspects of housing management, property litigation and topical Welsh issues.
Lee’s background in mental health, safeguarding and capacity also sees him advising on litigation involving those who lack capacity to do so. In addition Lee is a specialist in advising on associated regulatory matters, including healthcare providers involving CQC regulation. Lee advises providers of social housing on health and social care aspects including regulatory proceedings and dealing with adverse incidents. Lee’s Welsh practice also sees him advising a number of registered social landlords on the Welsh care regime and matters involving the Care Inspectorate Wales.
Session Chair – Sarah Salmon, Cornerstone Barristers
Sarah Salmon specialises in social housing, property and public law. She is ranked as a leading junior in Legal 500 for both Administrative Law and Human Rights and Social Housing. She is recommended in Chambers and Partners for Housing. In 2024, she was appointed to the Equality and Human Rights Commission’s panel of counsel (B panel) and nominated for Property and Housing Junior of the Year in the Legal 500 Bar awards.
Sarah has represented public bodies, charities, local authorities, housing associations, individuals and companies in her specialist areas in England and Wales. Sarah is the author of Author of ‘A Practical Guide to Housing Allocation Schemes in England’ (Law Brief Publishing) and regularly acts and advises in homelessness cases (on both sides).
Sarah has a special interest in Wales and has been instructed, and advised extensively, on a number of issues for a range of clients. She was instructed in Coastal Housing Group Ltd (now Beacon Cymru Group) v Mitchell [2024] EWHC 2831 (Ch) and [2025] EWHC 2477 (Ch) (the first case to see provisions with the Renting Homes (Wales) Act 2016 and its accompanying regulations before the higher courts) and Jarvis v Evans [2020] EWCA Civ 854; [2021] 1 WLR 24 (the first case to see the provisions of the Housing (Wales) Act 2014 before the higher courts). She has also advised an organisation on the Homelessness and Social Housing Allocation (Wales) Bill.
Members – Free
Non-Members – £20.00 (once registered you will be sent an invoice)
REGISTER YOUR PLACE HERE

All you need to know about the PSED
2025-12-08 13:00 - 14:00
We are pleased to invite you to the next session in our SHLA Winter Webinar Series 2025, taking place on 8 December. This online event will cover a key area for all social housing professionals: the Public Sector Equality Duty (PSED).
Our speakers, Millie and Donna, will outline the latest developments on the PSED and provide practical examples to help social landlords and local authorities understand and meet their responsibilities.
Millie Polimac
Millie is a leading junior barrister ranked in both Legal 500 and Chambers and Partners, with extensive experience across landlord and tenant disputes, public law challenges, and landmark appellate cases. In 2019 she was appointed to the Equality and Human Rights Commission’s Panel of Counsel and has been on the Attorney General’s Panel of Counsel since 2025.
Donna McCarthy
Donna, a Consultant in Devonshires’ Housing Management & Property Litigation team, brings 35 years of specialist experience and is ranked in the Legal 500 Hall of Fame. She is widely recognised for her expertise in Equality Act compliance and complex housing litigation.
Members – Free
Non-Members – £20.00 (once registered you will be sent an invoice)
REGISTER YOUR PLACE HERE

Government's Call For Evidence - Housing Disrepair
2026-01-29 11:00 - 12:30
SHLA Members Roundtable
We are pleased to invite you to a virtual roundtable meeting to discuss the Government’s call for evidence concerning Housing Disrepair and the role of claims management activity in the sector.
To support members, respond to this consultation, SHLA will host a roundtable discussion.
Register your place below – places are limited.
Members Only – Free Event
Registration for this event has now closed.

Reasonable Adjustments Under the Equality Act 2010
2026-04-23 17:00 - 20:00
SHLA Midlands Region are pleased to invite you to join them for an in-person event for a discussion on principles for the Social Housing landlord and the lessons which can be learnt from case law.
We are pleased to invite you to our upcoming event on the 23rd April, which will be hosted at the offices of 3PB Chambers in Birmingham. This event will feature Oliver Nunn a specialist Property & Housing barrister, as the keynote speaker.
Oliver Nunn is a specialist Property & Housing barrister at 3PB Barristers, who also practises in Agricultural & Equine law as well as Commercial Litigation. He is ranked as a Leading Junior in both the Legal 500 and Chambers & Partners and is highly sought after for his expertise in advisory work, advocacy and professional training. He is also a qualified Advocacy Trainer for both Lincoln’s Inn and the Midland Circuit. In September 2021, Oliver was appointed as a Deputy District Judge on the Midland Circuit, and in 2022 he became an Honorary Associate Professor at the University of Leicester, where he has lectured in Public and Contract Law.
We encourage all members to attend this insightful session, which will be followed by networking drinks and food, providing a great opportunity to connect with fellow professionals.
Join us for this in-person event including networking and refreshments, kindly hosted by 3PB Barristers, The Colmore Building, 20 Colmore Circus, Queensway, Birmingham B4 6AT.
Members – £5.00
Non-Members – £15.00
If you would prefer to be invoiced, please email info@shla.org.uk.
Please note – tickets for this event are transferable but not refundable if cancellation is within 3 days of the event.
Booking for this event has now closed, if you require assistance please email info@shla.org.uk

The Building Safety (Wales) Act 2026
2026-06-03 13:00 - 14:00
This session will provide an insight into the Building Safety Wales Act as enacted, including looking at what changed from the bill in draft and the key provisions/themes, considering the timetable for implementation and giving the audience an insight into the draft secondary legislation which is coming and the timetable for consultation on it.
Our speakers
Rebecca Rees, Partner, Hugh James
Kim Phelps, Head of Occupation Phase Policy, Welsh Government
Audrey Johns, Head of Occupation Phase Policy, Welsh Government
Chris Hare, Head of Implementation, Building Safety, Welsh Government
Sarah Cullen, Head of Building Safety Policy Reform, Welsh Government
Our Session Chair
Caroline Stubbs, Director of Legal and Governance, Codi Group
Event Details:
Date: 3 June 2026
Time: 1.00 pm – 2.00 pm
Format: Online Webinar
Title: The Building Safety (Wales) Act 2026
We encourage all members to join us for this insightful session.

Access injunctions - a review of recent case law, with particular emphasis on forced access provisions, followed by a round table discussion as to regional practices
2026-07-02 17:00 - 19:00
Presented by Richard Dewsbery and Timothy Jones from St Ives Chambers, and chaired by Dot Pawlowski.
Richard and Timothy will be looking at the topic of access injunctions, where the landlord needs to gain access to its property but is encountering resistance, indifference or obstinacy from its tenant.
This is an area which has seen a number of recent decisions – decisions that are not always easy to reconcile, and which are viewed against the background of nothing in the way of binding precedent from the higher courts.
As well as looking at what the competing decisions mean for these sort of applications, Richard and Tim will be offering some practical advice as to how some of the usual objections and hurdles may be overcome, before moving to a round table discussion where participants can share their experiences of applying for these sort of orders.
Our Session Chair
Dorota Pawlowski, Partner, Trowers & Hamlin LLP
Event Details:
Date: 2 July 2026
Venue: Devonshires Solicitors LLP, Suite 1E, 31 Temple Street, Birmingham, B2 5DB
Registration: 5:00pm – 6:00pm
Talk: 6:00pm – 7:00pm
Networking: 7:00pm onwards
We encourage all members to join us for this insightful session.
BOOK YOUR PLACE HERE

Access injunctions - a review of recent case law, with particular emphasis on forced access provisions, followed by a round table discussion as to regional practices
Access injunctions - a review of recent case law, with particular emphasis on forced access provisions, followed by a round table discussion as to regional practices

Your details

Full name
*

Organisation
*

Position
*

Email
*

Dietaries/allergies
*

SHLA Member
*

Yes

No

No, please send details of membershipNo, please send details of membership

Select tickets

SHLA Member Tickets (£5.00)

Select number of tickets required

Member sub total

£

Non- Member Tickets (£15.00)

Select number of tickets required

Non member sub total

£

Additional Ticket details

Full name

Organisation

Position

Email

Dietaries/allergies

SHLA Member

Yes

No

No, please send details of membershipNo, please send details of membership

Payment

Total due

£

Card details

Submit

Start Over

If you are human, leave this field blank.

Crime and Policing Act 2026: An Update
2026-07-03 14:00 - 15:00
The Crime and Policing Act 2026 received Royal Assent on April 29th 2026, however there is still a way to go before practitioners can utilise the tools contained within it. Join Kuljit Bhogal KC and Janine Green to discuss the provisions within the Act, the likely timescales for implementation and the progress of the proposals to extend the maximum duration of the closure powers.
Our Speakers:
Kulji Bhogal KC
Kuljit Bhogal KC is a leading barrister based at Cornerstone Barristers with particular specialism in local government, public law and judicial review, housing, and the Court of Protection.
In March 2023, she was appointed King’s Counsel. Kuljit is ranked by Chambers and Partners UK Bar Directory and the Legal 500 for Social Housing Law and Public Law.
In her public sector work, she acts predominantly for local authorities, housing associations and health bodies. In her private sector work, Kuljit acts for private landlords and developers. Her local authority experience goes back over 25 years and she is able to advise on the full range of local authority functions.
Kuljit has an excellent understanding of the pressures faced by public bodies and is well able to service their needs. She is able to provide policy and strategic advice at the most senior levels.
She has extensive experience in policy and governance issues as well as in relation to individual cases and contracts.
Her recent work has ranged from governance (and other) issues relating to Public Space Protection Orders, the use (or misuse) of Community Protection Notices, the contracting out of local authority functions (in particular, homelessness functions) and the legality of Part VI Allocation Schemes.
Kuljit is the author of Cornerstone on Anti-Social Behaviour (2nd edition), the leading text on the powers introduced by the Anti-Social Behaviour, Crime and Policing Act 2014, published by Bloomsbury Professional. Most recently, Kuljit authored an article for The Times about Safe Access Zones outside abortion clinics, after notably acting in the High Court case upholding the UK’s first abortion facility buffer zone.
Janine Green
Janine Green is an award winning specialist in community safety and anti-social behaviour (ASB).
Listed by the BBC in their Expert Women database, Janine is nationally recognised as a leading ASB and Community Safety practitioner.
Janine works with:
Social housing providers
Private landlords
Councils
Police
Government bodies
Charities
Our Session Chair is Emily Hope, Senior Associate, Clarke Willmott Solicitors
Members – Free
Non-Members – £15.00
If you would prefer to be invoiced, or require assistance, please email info@shla.org.uk.
Please note – tickets for this event are transferable but not refundable if cancellation is within 3 days of the event.
TO BOOK YOUR PLACE

Understanding the Government’s Response to the Supported Housing Regulation Consultation
2026-07-08 11:00 - 12:00
Join us for an insightful webinar exploring the Government’s response to the consultation on the Supported Housing (Regulatory Oversight) Act 2023 which sought views on strengthening the regulation of supported housing, presented by Charlotte Greatorex and Narin Masera of Devonshires.
This session will provide a clear overview of the evolving regulatory framework, including proposed national supported housing standards, a new licensing regime, and enhanced oversight powers for local authorities. We will examine the key elements of the Government’s response, what it means in practice for supported housing providers, and the anticipated timeline for implementation.
Narin Masera – Solicitor, Devonshires
Narin is a Solicitor in our Banking, Governance & Corporate team who specialises in Inquests.
Narin has advised a range of clients on a number of complex multi-agency inquests and has extensive experience on working on Article 2 inquests and inquests that are conducted in an Article 2 compliant fashion.
Narin has advised Registered Providers of both general needs housing, specialist supported housing and charities. Narin’s background in housing management and property litigation provides Narin with unique knowledge of the sector and allows her to guide Registered Providers throughout the inquest process.
Narin is adept at managing all aspects of an inquest, from advising clients about the inquest process to reviewing cases and drafting correspondence for and to the Coroner.
Narin also advises clients on the Consumer Standards by providing straightforward advice on both compliance with the Standards and remedying any breaches.
Charlotte Greatorex – Associate, Devonshires
Charlotte is an Associate in our Banking, Governance & Corporate team.
Inquests
Charlotte acts for Registered Providers in Article 2 and non-Article 2 inquests. She has experience of dealing with inquests relating to the provision of general needs housing as well as care homes and specialist and specialised supported housing for vulnerable categories of people. The inquests handled by Charlotte are often complex and involve Safeguarding Adult Reviews as well as engagement about/with the Regulator of Social Housing in respect of compliance with the registered providers standards.
Charlotte’s background in housing management and property litigation provides unique insight when dealing with inquests for registered providers which aids her understanding of the sector and management of her cases.
Regulation
Charlotte is part of the rent regulation team advising both private Registered Providers and local authorities (RPs) of all sizes. Charlotte has advised RPs on compliance and assisted in respect of complex rent regulation matters. Charlotte also advises on validity of rent increase notices and interpretating rent increase provisions in tenancies and leases.
As part of the Regulatory team at Devonshires, Charlotte also advises clients on all aspects of the Consumer Standards, compliance and how to remedy identified breaches. This dovetails with her inquest work as compliance with the Consumer Standards is something that often comes up in the context of a death of a service user.
Our Session Chair is Andy Lane
Members – Free
Non-Members – £15.00
If you would prefer to be invoiced, or require assistance, please email info@shla.org.uk.
Please note – tickets for this event are transferable but not refundable if cancellation is within 3 days of the event.
TO BOOK YOUR PLACE

The Hillsborough Bill: What Public Authorities and Public Officials and their advisers need to know
2026-09-10 11:00 - 12:00
The Hillsborough Law (Public Office (Accountability) Bill) represents a significant shift in public sector accountability, introducing a statutory duty of candour, enhanced obligations on public authorities, and new measures designed to improve transparency during inquests and inquiries.
Join our webinar as we examine the key provisions of the legislation, the practical implications for public bodies and their advisers, and the steps organisations should take to prepare for this new era of accountability.
Narin Masera – Solicitor, Devonshires
Narin is a Solicitor in our Banking, Governance & Corporate team who specialises in Inquests.
Narin has advised a range of clients on a number of complex multi-agency inquests and has extensive experience on working on Article 2 inquests and inquests that are conducted in an Article 2 compliant fashion.
Narin has advised Registered Providers of both general needs housing, specialist supported housing and charities. Narin’s background in housing management and property litigation provides Narin with unique knowledge of the sector and allows her to guide Registered Providers throughout the inquest process.
Narin is adept at managing all aspects of an inquest, from advising clients about the inquest process to reviewing cases and drafting correspondence for and to the Coroner.
Narin also advises clients on the Consumer Standards by providing straightforward advice on both compliance with the Standards and remedying any breaches.
Charlotte Greatorex – Associate, Devonshires
Charlotte is an Associate in our Banking, Governance & Corporate team.
Inquests
Charlotte acts for Registered Providers in Article 2 and non-Article 2 inquests. She has experience of dealing with inquests relating to the provision of general needs housing as well as care homes and specialist and specialised supported housing for vulnerable categories of people. The inquests handled by Charlotte are often complex and involve Safeguarding Adult Reviews as well as engagement about/with the Regulator of Social Housing in respect of compliance with the registered providers standards.
Charlotte’s background in housing management and property litigation provides unique insight when dealing with inquests for registered providers which aids her understanding of the sector and management of her cases.
Regulation
Charlotte is part of the rent regulation team advising both private Registered Providers and local authorities (RPs) of all sizes. Charlotte has advised RPs on compliance and assisted in respect of complex rent regulation matters. Charlotte also advises on validity of rent increase notices and interpretating rent increase provisions in tenancies and leases.
As part of the Regulatory team at Devonshires, Charlotte also advises clients on all aspects of the Consumer Standards, compliance and how to remedy identified breaches. This dovetails with her inquest work as compliance with the Consumer Standards is something that often comes up in the context of a death of a service user.
Our Session Chair is Andy Lane
Members – Free
Non-Members – £15.00
If you would prefer to be invoiced, or require assistance, please email info@shla.org.uk.
Please note – tickets for this event are transferable but not refundable if cancellation is within 3 days of the event.
TO BOOK YOUR PLACE
