The Housing Ombudsman Service (“HO”) was first established by the Housing Act 1996. The powers of the HO were increased by the Social Housing (Regulation) Act 2023. The current 2024 HO Scheme was made under the SH(R)A 2025 and replaced the previous Scheme.

In this Webinar Imran Mustak (of L&Q ) and Nick Grundy KC (of Five Paper) will explain and discuss the HO’s powers under the HO Scheme 2024 and, relying on their experience, give guidance as to how Housing Associations and LHAs can best respond to complaints that the HO is considering.

Speakers:

Imran Mustak (of L&Q )

Nick Grundy KC (of Five Paper)

Non-Members – £20.00 (once registered you will be sent an invoice)

REGISTER YOUR PLACE HERE