The Housing Ombudsman Service (“HO”) was first established by the Housing Act 1996. The powers of the HO were increased by the Social Housing (Regulation) Act 2023. The current 2024 HO Scheme was made under the SH(R)A 2025 and replaced the previous Scheme. In this Webinar Imran Mustak (of L&Q ) and Nick Grundy KC…
The relief duty was introduced to local authorities' homelessness duties in 2017 by the Homelessness Reduction Act 2017. It is a duty to take reasonable steps to help secure that suitable accommodation becomes available for an applicant's occupation for at least six months. The duty applies in respect of all persons who are homeless and…
SHLA Midlands Region are pleased to invite you to join them for an in-person event on Housing Mediation Protocol. We are pleased to invite you to our upcoming event on the 19th of November, which will be hosted at the offices of Anthony Collins in Birmingham. This event will feature Tom Russell, Mediator at St…
This webinar will explore the legal and ethical dimensions of using artificial intelligence (AI) in the social housing sector. After a brief overview of how AI models work and their inherent strengths and limitations, the panellists will describe some of the ways social housing providers are using AI and the benefits that AI can have for…